TREVIA© AI Agent - Real Estate

TREVIA digitizes communication in the real estate industry – intelligently, automatically, and around the clock. The AI-powered assistant supports prospective buyers, tenants, owners, and internal teams in handling inquiries, object communication, and process coordination – multilingual, scalable, and fully integrable.

Efficiency Meets Real Estate Expertise

Whether it’s a viewing appointment, damage report, or billing inquiry – TREVIA handles, prioritizes, and documents all matters automatically. This relieves your management, improves service quality, and ensures structured workflows in property administration.

Future-proof your real estate processes – with TREVIA, the digital assistant for the property industry.

Features and Technical Highlights

✔ Property Inquiries & Viewing Appointments

TREVIA automatically responds to property inquiries, schedules viewings, and sends all information including exposés via email.

✔ Tenant Communication & Request Management

From house rules to repair requests – TREVIA answers frequent questions autonomously and escalates urgent issues.

✔ Integration with Real Estate & ERP Systems

Connects with systems like DOMUS, Haufe PowerHaus, immoware24, FlowFact, or SAP RE – for direct data access and automatic updates.

✔ Multichannel & 24/7 Availability

Accessible via phone, web, chat, app, or messenger – offering service without wait times, even on weekends.

✔ Multilingual & Accessible Communication

Communicates in over 150 languages including plain language – ideal for international tenants and diverse audiences.

Your Benefits at a Glance

✔ Relief for Property Management

Standard inquiries are handled automatically – freeing up time for complex or personal concerns.

✔ Faster Response Times

TREVIA processes issues immediately, classifies them, and forwards them to the appropriate department.

✔ Professional Communication

Consistently high service levels – regardless of workload, time, or location.

✔ Efficient Process Execution

From property inquiries to contract communication and tenant support – TREVIA digitizes your workflows sustainably.

✔ Audit-proof Documentation

All conversations are stored in a structured way and can be exported or transferred to a DMS as needed.

✔ Fast Implementation

TREVIA is ready to use within days and can be customized to fit your real estate processes.

Use Cases and Scenarios

✔ Property Requests & Viewing Appointments

TREVIA manages real estate inquiries, checks availability, and arranges appointments with automatic calendar integration.

✔ Damage Reports & Emergency Services

Tenants report damages or malfunctions – TREVIA logs, categorizes, and forwards everything directly to the technical team or emergency service.

✔ Service Charge & Contract Inquiries

TREVIA immediately answers questions about service charges, contract terms, or notice periods – GDPR-compliant and transparent.

✔ Owner Communication & Reporting

Owners receive regular updates, documents, and KPIs via automated reports or on-demand requests.

✔ Digital Tenant File & Self-Service

Access rental contracts, statements, data changes, or inquiries – all automated via TREVIA in the digital tenant portal.