TREVIA© AI Agent - Healthcare

TREVIA brings artificial intelligence to healthcare – GDPR-compliant, empathetic, and available around the clock. The digital assistant supports both medical professionals and patients – from appointment scheduling and educational dialogues to follow-up care.

Digital support for more human care

TREVIA automates administrative tasks, answers routine medical questions, and intelligently manages patient-centered processes – without replacing personal interaction. This allows for more time dedicated to individual care while significantly improving service quality. Modernize your healthcare communication with TREVIA – your digital AI assistant for medicine, nursing, and administration.

Features and Technical Highlights

✔ Smart Appointment Scheduling

TREVIA automatically manages appointments – for practices, clinics, or care centers – including calendar sync and reminders.

✔ FAQ & Information Dialogs

The assistant answers common questions about treatments, arrival, medications, or prevention – optionally in simple or multilingual formats.

✔ Integration with Clinic & Practice Software

Interfaces to systems like CGM, Doctolib, iMedOne, HIS, ERP or medical centers – ensuring seamless and secure workflows.

✔ Voice Dialogs & Accessibility

TREVIA is available via phone, app, or web and supports 150+ languages, text-to-speech, and accessible dialogue flows.

✔ GDPR & Health Data Compliance

Top-level data protection – with hosting in Germany, ISO-27001 infrastructure, and compliance with B3S, TI & eHealth regulations.

Your Benefits at a Glance

✔ Relief for Medical Staff

Fewer admin tasks mean more time for patient care and attention.

✔ Faster Response to Patient Inquiries

TREVIA answers automatically and routes medically relevant issues directly.

✔ Improved Patient Satisfaction

Accessible communication, shorter wait times, and reliable info boost trust and experience.

✔ Secure, Scalable Infrastructure

TREVIA grows with you – whether a private practice or university hospital – while meeting top security and compliance standards.

✔ Multilingual Patient Support

Automated communication in 150+ languages – ideal for diverse institutions and international patients.

✔ Seamless Process Integration

From check-in to follow-up – TREVIA accompanies your patients throughout their care journey.

Use Cases and Scenarios

✔ Digital Patient Onboarding

TREVIA handles data collection, verification, and initial communication – digitally, securely, and efficiently.

✔ Treatment Information Services

Automated info about preparations, side effects, or follow-ups – also available to relatives.

✔ Care Coordination & Family Communication

TREVIA updates families on condition, schedule changes, or visiting hours – GDPR-compliant and empathetic.

✔ Emergency & On-call Dialogs

First assessments, redirection to on-call services, or connecting to appropriate facilities – handled automatically.

✔ Health Campaigns & Prevention

TREVIA supports vaccination drives, screening campaigns, or individual counseling – via messenger or app too.